Find answers to common questions about our furniture, delivery, warranties, and services. If you need further assistance, our customer support team is always here to help
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Find answers to common questions about our furniture, delivery, warranties, and services. If you need further assistance, our customer support team is always here to help.
Pre Sale Questions
Q: What materials are used in your furniture?
Our furniture is made from high-quality materials such as solid wood, engineered wood, metal, and premium fabrics to ensure long-lasting durability and premium comfort.
Q: What are the dimensions of the product?
Detailed product dimensions are listed directly on each product page. Please check the specifications section to ensure a perfect fit before placing your order
Q: Can I customize the color or size?
Yes! We offer tailored customization options for selected products, including your choice of color, material, and finish. Please contact our sales team to discuss your requirements.
Q: Can I request fabric or wood samples?
Yes, samples are available for selected products to help you confidently choose the right material and finish for your space.
Q:How do I care for and clean the furniture?
We recommend using a soft, clean cloth for regular dusting. Avoid using harsh chemicals and shield the pieces from direct sunlight to maintain the furniture’s appearance and longevity.
Q:Do your products come with a warranty?
Yes, most of our furniture products include a limited warranty that covers any manufacturing defects.
Q:Do you have a showroom I can visit?
Yes, we have a showroom in Melbourne, Australia for local viewings, and our manufacturing facility is located in Foshan City, Guangdong. Please check our showroom locations page or contact us to schedule a visit.
Q: Do you work with hotels, offices, or designers?
Yes, we specialize in supplying high-quality furniture for residential, hospitality, office, and commercial projects.
Q:Can you provide OEM or custom manufacturing services?
Yes, we offer professional OEM, ODM, and custom furniture manufacturing services tailored precisely to your design requirements.
Q:Do you offer bulk or wholesale pricing?
Yes, we provide competitive tiered pricing for bulk orders, wholesalers, interior designers, hotels, and commercial developers. Please reach out to our sales team for a custom quote.
