Help Center

Yes. Our website showcases only a selection of our available collections. Through our supplier and manufacturing network, we have access to a much broader range of furniture, finishes, and customization options than what is displayed online. If you are looking for something specific, please contact our team and we will be happy to assist. This service is particularly popular with customers furnishing entire homes, commercial projects, and custom spaces.

You can reach us through our website contact form, email, phone, or social media channels. Our team is happy to assist with product inquiries, quotations, custom orders, delivery arrangements, and furnishing consultations. Store:3A Kelly Court,Springvale,Melbourne VIC3171 Phone:0468727962 Email:sales@trizenith.com.au

Yes. We welcome customers to visit our Melbourne showroom and warehouse to view selected furniture collections in person. To ensure the products you are interested in are available for viewing, we recommend contacting us before your visit. Showroom:3A Kelly Court,Springvale,Melbourne VIC3171 Phone:0468727962 Email:sales@trizenith.com.au

Absolutely. Many of our products can be customised in terms of size, colour, material, fabric, finish, and configuration. Customisation options vary by product. Our team will be happy to discuss available options and recommend solutions based on your space, style, and budget.

We accept returns in accordance with Australian Consumer Law. Please note that custom-made, personalised, clearance, floor stock, and special-order items are generally not eligible for change-of-mind returns. For full details, please refer to our Returns Policy.

We carry a selection of products in local Melbourne stock for faster delivery. Some products are available on a pre-order or made-to-order basis, which may require additional lead time. Please contact us to confirm current stock availability before placing your order.

Lead times vary depending on the product, materials, and level of customisation. As a general guide, most custom furniture orders require approximately 8 to 16 weeks from order confirmation to delivery. Estimated lead times will always be confirmed before production begins.

Yes. We provide delivery throughout Melbourne and can arrange shipping to selected interstate locations. Delivery fees vary depending on the product size, quantity, destination, and access conditions. Please contact us for a personalised delivery quote.

Yes. Our team can provide professional assembly and installation services for most furniture products, including dining tables, bed frames, desks, office furniture, and selected custom pieces. Installation fees may apply depending on the product and location.

Yes. We offer furniture packages and complete furnishing solutions for homes, apartments, investment properties, Airbnb accommodations, display homes, and commercial projects. Our team can assist with sourcing, furniture selection, coordination, delivery, and installation.

Yes. We provide furniture solutions and styling services for selected property staging, display home, and real estate projects. We recommend contacting our team early in your planning process to discuss timelines, requirements, and availability.

All products are covered under Australian Consumer Law. Warranty periods may vary depending on the product category and manufacturer. If you experience an issue with your purchase, please contact us and our team will work with you to find an appropriate solution.